Hey Duelyst Fans,
So we’ve seen quite a few issues come up with the latest patch, so we’d like to address them in public.
Text Changes and Debug Messages - We’ve seen the reports on many oddities such as Chevrons now displaying as “Bonus Ladder Points” or the faction/small quests mentioning “Play a deck!” or extra pop-up bubbles (like when muting an opponent).
These were not meant to go live, and we will be reverting these to their original text at a future date. In the meantime, feel free to list any changes you’ve spotted so we can have a record of everything that needs to be addressed.
Balance “Changes” - There are several cards (Azure Herald, Meltdown) which now display incorrect text in their description. There are no intentions to change these cards with this patch, and the cards still function with their original/intended numbers.
Division Demotion/Dropping -
There’s been a lot of reports from players mentioning they’ve experienced a division demotion, being able to fall through our ranked floors. We had no intention for this to occur, and believe this to be a visual bug that corrects itself after winning a game or re-login.
Games Crashing - Like above, please contact Customer Support along with your DxDiag. In your ticket please include if you were using the German Beta localization, our new Razer Chroma feature, or Web Replays. Any additional information is useful for tracking down why your client may be crashing.
If you have any additional questions or concerns, here’s the place to ask them!
UPDATE ON DIVISION DROPS!
This issue has been resolved on September 2, 2017. The update was made on the server side which requires no patches for our players (automatically deployed). Players will receive the correct reward at the end of the season based on their highest achieved ranked. Player history will also display their highest rank for that season. Thank you for helping us identify the issue!
We are still working on addressing all the issues reported here and through our support portal. While we do not have a public ETA at this time, we will have the majority of these changes in our next game patch.