There is this folklore on Reddit that mobile development has stopped. However, I never heard any such thing from developers. Is mobile development still alive or not? Any official statement would be much appreciated (@ThanatosNoa?)
Update on Mobile Development (It's not discontinued)
SoonTM most likely
I also suspect so and I don’t care about when, I just would like to know if mobile development is still ongoing or not. In the former case, developers should correct the wrong “folklore” with an official statement
You should know by now that they won’t do that. They stopped releasing news on this for a reason. And there probably is also a reason why their road map changed from “mobile release” to “other plattforms”. But they won’t tell us that reason for whatever reason (which they also won’t tell us). They will let the players make up their own lore as always and shroud themselves in silence. Just as always.
This week’s patch needs to have considerable content/changes.
I don’t see any connection between the two things…
It’s confirmed from devs that just preceding the partnership with Bandai mobile development has been put on hold.
They still have plans for it, but they decided they want to improve the base game before expanding to new platforms.
Your making and argument from ignorance. In other words “absence of evidence is not evidence of absence.”
Hey guys,
We are iterating on mobile now and hope to be moving into the next phase of beta soon.
I know that’s not much to read, but that’s all the news I can provide for now. The mobile version is not discontinued.
Thanks for the feedback.
Thanks, Thanny, keep up the good work!
Just one advice from a happy player: I’d recommend checking factually false statements in the forums and on Reddit, to point out that they don’t reflect reality. These things spread from player to player up to the point that they become true for most of us…
It’s not my job to manage the community, but this looks sensible for good marketing.
Trust me buddy - I would love to do that but you guys outnumber me by the thousands 
Which means the only way I can really address these issues is through things like Patch Notes (but let’s be honest, a one sentence message on mobile isn’t what people have stated they want to read, they want a full update), or things like Dev Talks (working on getting one up ASAP!)
Until then, best I can do is try to answer these 1 by 1 as they come up, or hope someone else rallies the info to the other players. Can’t be everywhere at once!
Pretty sure there wouldn’t be thousands of them if they got some info from you every now and then. I mean just put yourself in everyones feet. They wait for mobile, they’ve been waiting for it for more than a year now, but instead of getting any further information on it you actually withdraw what little information they had by removing mobile from your road map and replacing it with “other plattforms” which could mean literally anything.
What would you think if you were a player? What impression does that leave? Nobody really expects to get fixed dates and nobody is going to kill you because your a bit late on it, even though it’s unfortunate. But at least some information every now and then isn’t too much to ask is it?
Just a topic with a short statement like the one above. Not only on mobile release but also about things like “hey we fixed that division drop bug, you can start playing again”. Even if your late on it because you were busy, better get the information out late than keeping it for yourself. One Topic here, one on Reddit and pretty much everyone would have known about it. If you see tons of topics with wrong information, make one sticky where you correct them.
Seriously, you guys made a pretty good game here but your communication policy is the worst I’ve ever seen. Just talk with your players every once in an while, or tell Bandai to do it for you, that’s supposed to be their job isn’t it?
Sorry for the rant but this complete absence of communication really frustrates me to no end.
As @tsevech said, “it’s not my job to manage the community”, but there’s not as many issues as there are players. Answering them would require much less effort, the rest would be done by the community itself.
And let’s be honest, one sentence message - like the one you posted - is much better than nothing at all.
Well, I have a full time job and I still find enough time during evening and lunch breaks to crawl the forums and Reddit to see what’s going on. The volume of posts does not seem overwhelming…
I guess Thanny has other things to do besides community management. When he’s here, he’s an excellent guy as Ryvirath was before him, but a lot of messages still go undetected. Something should be done in this respect, because negativity spreads quickly
hey! that was an amazing phrase.
I actually do a ton of stuff that you guys simply don’t get to see in the short (or long) term (and it’s ALL “community management”)
Besides being the “go to” guy for information or questions, I try to monitor all our social media platforms (Facebook, Twitter, Reddit, these Forums, Discord, even Twitch!.. soo many sites) to gather feedback and the sentiment of the community. I may not always be talking, but I’m typically reading/listening (and there is some value in “natural” conversations when players don’t expect a dev sitting behind them!)
So why do all this monitoring?
I do several things with this information: for starters, tons and tons of reports on what’s going on - I try to document everything that occurs so I can provide a “reader’s digest” to our teams (we can’t expect everyone to be fully aware of the events and interests of our vast community). From what I gather from you guys come the next part…
Other things I work on are project proposals and events - keep in mind that I’m neither an engineer for Duelyst nor the project lead, so while I’m making ideas for/from you guys, it all has to go through approval processes (and what we can feasibly do - development takes time!)
To get these things approved, they need to go from thoughts to writing to meetings to approval (and creation, if necessary with new tech) and then finally - scheduled. (So anytime someone says “Wouldn’t it be cool if…” I investigate, and that may take weeks to months to make it a reality, if at all!) As things get approved (or completed) you’ll start to see more and more things from the community perspective take shape.
(For example, art contest soon™ with some new changes!)
I do apologize for the seeming lack of communication on some of the more popular topics. Something we’re trying to avoid in the future is speaking on things without knowing all the details: it doesn’t do anyone any good (either you guys as the players or us as the devs) if we comment on something and it’s either lacking details or possibly incorrect. With that said, I’ll be trying to make an effort to be more publicly visible, if as mentioned above that these small updates are sufficient.
So if you do ALL that you say you do, then what about @stormshade? Or does it work on the basis that you’re the one and only community lead for Duelyst? Seems rough if so
Ah yes, what about my fellow CM. He works magic!
(Lucky for us he already has an intro thread, with an explanation here, but I’ll see if I can bug him to talk a bit more
)
We actually work together on a ton of initiatives (it’s really nice to have someone to bounce off ideas with). However, as you may have noticed he’s not around here often, our break in connection is that while I’m a full-time Duelyst Community Manager, he actually leads CM (and currently CS) teams. As my senior (the guy has been doing this 2009!) and our lead, he’s one of the many dudes I coordinate when we create proposals on behalf of Duelyst.
Think of us as a sort of dynamic duo - while I’m the SME [Subject Matter Expert] on the Duelyst community, he’s the veteran with all the years of CM under his belt. Together we form a super-mutant-CM that creates ideas for Duelyst that have been “tested” for years before they would have existed.
This isn’t meant as a (not so subtle) reproach but… Steam Forums ?
While the steam-based duelyst players might be one of the smaller per client player populations, it seems that the steam forums receive (next to) no offical attention.
While I repost e.g. patch notes from here / the official page or direct people with technical issues to the IG support button / support.duelyst.com, steam players which don’t use a second medium are left hanging without help / attention - which is problematic for player retention.
<<…>>
I think we all appreciate hearing a bit about the processes in place for how the suggestions / feedback from the playerbase gets accumulated and aggregated and made into a “digest” for the rest of the team.