Duelyst Forums

The Gosh Diggity Shimzar Orb!

#1

So, I’m sure there’s big things going on at CPG since the Bandai Namco merger and I mean even on steam there’s a link to the article about sunsetting. And its not two weeks old yet, so imagine there’s plenty going on with that.

Notwithstanding, I have this against CPG: like a month ago I got an extra Shim’zar orb from a glitched boss and I still can’t open it or get rid of it. Please remove the unopenable orb from my inventory. It’s just a nuisance as it kicks me back to main page if I accidently click it and occasionally has caused it to freeze (which forces me to log out because Duelyst crashes are just the worst for some reason).

#2

If anybody knows how to get rid of this…

#3

I still have that same orb as well. You’re suppose to send in a ticket to support to get it fixed, but I never got round to it. I did mention it on the forums when it happened but hasn’t been fixed without sending it to support.

#4

I put a bug report on the forums, and it has gotten removed after that.
So I think if you just send in a ticket you should be fine.

#5

I was able to open my cotrast-changing doom orb after the sentinel bug fix patch. If it still does not work, maybe try a support ticket?

2 Likes
#6

Definitely reach out to customer support - pretty sure we have a fix for that.
https://support.duelyst.com

#7

I had a lot of Keys (from inside the Boss Battle crates) not working in the past. And I mean a lot - not only one time. It almost always helped getting a second key of the same rarity. Or a third if the second didn’t help. The locked Key was unlocked then.
It may be the same logic behind Orbs that can’t be opened - I don’t know.

I opened a ticket but the time I got an answer I had no locked Key in my “inventory” so I ignored it.

#8

I sent a support ticket for the same bug, and they

“refreshed your inventory”

within one day

#9

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