Duelyst Forums

Stuck at loading screen after account linking

#1

Description

Linked my account to BNEA

Operating System:

[Windows]

System Specs:

[CPU/GPU/RAM?] Enough, at least for the past year

Game Client:

Browser

==================

Bug Report Details

Steps to Reproduce:

  1. Linked account
  2. Message telling account link successful, “moving on” etc
  3. Black Screen with Duelyst written in center
  4. wait …
  5. wait …
  6. wait …
  7. wait …
  8. after 15 minutes, check console

Error log in dev tools :

Unhandled rejection TypeError: zE.identify is not a function
at https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:1:14601
at r (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:235:1835)
at a._settlePromiseFromHandler (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:234:6731)
at a._settlePromiseAt (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:234:8005)
at a._settlePromises (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:234:9870)
at a._drainQueue (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:233:3930)
at a._drainQueues (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:233:3991)
at drainQueues (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:233:2203)
at e.bugsnag (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:236:26763)
at https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:237:6271
e.(anonymous function) @ duelyst-e98bcad716.js:236
d @ duelyst-e98bcad716.js:233
n.formatAndLogError @ duelyst-e98bcad716.js:233
n.fireRejectionEvent @ duelyst-e98bcad716.js:233
n._notifyUnhandledRejection @ duelyst-e98bcad716.js:233
a._drainQueue @ duelyst-e98bcad716.js:233
a._drainQueues @ duelyst-e98bcad716.js:233
drainQueues @ duelyst-e98bcad716.js:233
e.bugsnag @ duelyst-e98bcad716.js:236
(anonymous) @ duelyst-e98bcad716.js:237
duelyst-e98bcad716.js:236 Unhandled rejection Error: undefined
at Object.ensureErrorObject (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:235:4597)
at a._rejectCallback (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:234:6185)
at a._settlePromiseFromHandler (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:234:6833)
at a._settlePromiseAt (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:234:8005)
at a._settlePromiseAtPostResolution (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:234:2676)
at a._drainQueue (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:233:3913)
at a._drainQueues (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:233:3991)
at drainQueues (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:233:2203)
at e.bugsnag (https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:236:26763)
at https://assets-counterplaygames.netdna-ssl.com/production/duelyst-e98bcad716.js:237:6271
e.(anonymous function) @ duelyst-e98bcad716.js:236
d @ duelyst-e98bcad716.js:233
n.formatAndLogError @ duelyst-e98bcad716.js:233
n.fireRejectionEvent @ duelyst-e98bcad716.js:233
n._notifyUnhandledRejection @ duelyst-e98bcad716.js:233
a._drainQueue @ duelyst-e98bcad716.js:233
a._drainQueues @ duelyst-e98bcad716.js:233
drainQueues @ duelyst-e98bcad716.js:233
e.bugsnag @ duelyst-e98bcad716.js:236
(anonymous) @ duelyst-e98bcad716.js:237

A New Community Person Appears!
#2

I’m just going to guess that this has something to do with the game being in maintenance. Please let us know if this issue continues to occur after the game is officially back from maintenance.

I’m pretty sure no one should be able to access the game right now. We are aware that some individuals found a way in, but that should be closed off until we come back from maintenance for real.

Thanks,

Stormshade

#3

Noted, I’ll try again after official update.
As I could log in, I thought it was ok to do.

I didn’t really used any special method to “find my way in”, I just used the usual and official https://play.duelyst.com , no rocket science :slight_smile: :rocket:

#4

We know. :slight_smile: It’s all good.