I am quite sure there will be no responce. Ever.
The official point is quite clear for me.
Here it is. In my own words.
<blsht Someone named Alplod created a BN account from a restricted region at his own risk, using VPN. Using VPN is not allowed due to EULA. Thus, this special someone named Alplod, will never get his account back, since the creation and existance of it violates EULA.
Could he create an account without VPN? No. Our site doesn’t allow registering from restricted countries. Just see - it doesn’t allow it now => it didn’t allow it then. /blsht>
So, I tell you I didn’t use any VPNs. They tell you I did.
TBH, you also don’t have any proof, that i did not use VPN. I may be lying to you.
The situation does not require any kind of responce. If there WILL be responce - it means they admit they’re wrong.
The best position for them is just accusing me of doing wrong through support, and make no official statements. Any official statement makes them consider my view. Lack of it just shows that they’re not going to speak to just another “EULA violator” and “lier”.